Bank technology

First Internet Bank invests in a digital health care lender

09/07/17

The digital bank will also help San Francisco-based Lendeavor’s expansion efforts.

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Goldman Sachs is waiting by the phone for your call

09/06/17

The Wall Street giant on Wednesday played up its customer service skills, saying that representatives of its Marcus personal-loan unit answer calls within 10 seconds.

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What banks can learn from a cryptocurrency's bug bounty program

09/06/17

The creators of Dash, a bitcoin rival whose price has increased nearly 3,400% in 2017, plan to entice thousands of white hat hackers to inspect the project’s code for flaws.

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Citizens looks to gain on superregionals with robo adviser launch

09/06/17

The Providence, R.I., company said Wednesday that it has launched its robo adviser in an effort to make inroads in serving “mass affluent” customers.

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What BBVA Compass did to its mobile app to help Harvey victims

09/05/17

Fast code changes and compliance approvals helped bank customers who couldn’t make it to a branch.

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How banks are coping with New York’s cybersecurity rules

09/05/17

The first compliance deadline fell last week for the state’s strict new regulation. Banks are struggling with certain elements, such as multifactor authentication.

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Lease-to-own 'fintech' gets $100M credit line from BMO Harris

09/05/17

Snap Finance provides credit at the point of sale, primarily to consumers with bad credit.

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Debit cards, a trillion in debt, and millennials: What could go wrong?

09/04/17

It sounds like a crazy mix, but Fifth Third says its new app would help young consumers round up debit card purchases and apply the money to their burdensome student debts. The motivation to attract millennials is clear, but will it work?

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Ford Motor Credit tests AI’s ability to spot overlooked borrowers

08/31/17

An artificial intelligence model predicted creditworthiness more accurately than traditional models in an experiment conducted by the auto lender. The technology someday could be used to find hidden gems among loan applicants — emphasis on the someday.

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'Best Banks' with female CEOs; Chase’s blockchain leader's techie start

08/31/17

Chase's Amber Baldet shares how she got interested in technology; Credit Suisse’s Laura Hemrika talks microfinance; and a few of our Best Banks to Work For have female CEOs.

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