Dubbed Intelligent Receivables and created in partnership with a fintech company called HighRadius, the service seeks to help companies match incoming payments with invoices.
For high-value, low-volume transactions, that is. Big Blue formally launched the platform Tuesday, but the custody bank has been using it for months, as has a group of Canadian institutions.
Like many financial companies, the brokerage wants to go where customers are. Since that means communicating with them via a third-party platform, it is working through privacy and security issues.
Cardtronics CEO Steven Rathgaber will retire at the end of the year and will be replaced by Edward West, the ATM operator's current chief operations and financial officer.
The company says the tracking devices are a way to reduce office space and know when shared workstations are free, but "hot-desking" also raises questions about whether employees are being spied on.
Interactive Facebook ads and Twitter chats can complement — and sometimes outdo — traditional marketing and networking in the recruitment of commercial clients, financial institutions say.
