Bank technology

HSBC turns to tech execs for guidance

01/17/17

HSBC has formed an advisory board to guide it on fintech, cybersecurity and IT infrastructure issues.

[more]

Can AI chat with customers like a teller — and should it?

01/17/17

For banks, which stake their business on being trustworthy and reliable, there's a certain amount of risk to putting a chatbot out there that could make embarrassing or serious gaffes.

[more]

Consumers have gone paperless, time for businesses to catch up

01/13/17

Corporate clients are increasingly asking their banks to help digitize back-office processes. Such a move can help both parties save time and money.

[more]

MVB Financial in W.Va. invests in bill-pay startup

01/11/17

Larry Mazza, MVB’s chief executive, joined the board at BillGO.

[more]

Reimagine the joint bank account

01/11/17

Joint accounts sometimes seem stuck in another era. Here’s how to modernize them.

[more]

Embrace the Digital Mortgage as a Competitive Advantage

01/11/17

Nondepository lenders are beating their bank competitors when it comes to both digital innovation and market share in the mortgage industry. As interest rates rise, banks will need to move toward electronic closings and adopt other innovations if they want to stay competitive.

[more]

Redefine a bank's worth for the digital age

01/11/17

The growth of digital channels is changing bank M&A values, forcing buyers to focus less on branches and more on the volume of customer data.

[more]