News Topic: Bank technology

The firm graded bank and credit card apps on customer satisfaction, appearance, navigability, and availability and clarity of information. ... Read full article

The bank’s joint initiative with CFSI awards capital to firms trying to address issues that the startup teams personally experienced. ... Read full article

A popular AI open-source platform with bank investors is being combined with IBM hardware and Nvidia processors in the hopes of creating high-speed, “driverless” AI. ... Read full article

At American Banker’s Digital Banking conference in Austin, industry leaders grappled with philosophical questions about artificial intelligence and the rapidly evolving expectations of customers. ... Read full article

Most big banks are launching robo-advisers to compete for a new breed of wealth management customer. The risk is that automated services will disappoint traditional customers. ... Read full article

Julieann Thurlow, CEO of Reading Cooperative Bank, argues that tech-savvy lenders like Sofi can draw in low-risk borrowers with a fast, simple online process. ... Read full article

In opening offices in several German cities, Silicon Valley Bank is seeking out familiar kinds of high-tech customers in a new market. This is a venture any midsize bank could learn from. ... Read full article

Black Knight has acquired HeavyWater, a developer of artificial intelligence and machine learning technology for the mortgage industry, and plans to incorporate the startup's borrower data verification and other automation capabilities into its ... Read full article

Hurricane Maria left behind a shattered Puerto Rico. Camille Burckhart and her technology team at Banco Popular found that they were uniquely positioned to help people rebuild. She has been selected one of our Digital Banker of the Year finalists for 2018. ... Read full article

What does holistic digital transformation look like? Tim Spence is busy figuring that out. ... Read full article

Mary Kate Loftus spearheaded a $131-million digital initiative to improve the customer experience, deepen relationships and attract more of HSBC’s target consumer segments. She has been selected as one of our Digital Banker of the Year finalists for 2018. ... Read full article

With a lighter compliance burden, small banks could shift tech spending to customer-facing innovation. ... Read full article

The $142-billion asset bank is attempting to reduce its technology investment expenses. ... Read full article

Promontory MortgagePath fills management roles for bank relations, technology and outsourced services opportunities. ... Read full article

Hyperledge, an open-source organization focused on blockchain technology, has added 16 members. ... Read full article

Bakhshi, CEO of the bank since 2016, shares how she's improving customer journeys, making the bank a better place to work, and creating a culture of innovation.  ... Read full article

The credit card issuer has built a distributed ledger through which merchants create their own membership rewards and get access to detailed information on purchases and the success of promotions. ... Read full article

With the acquisition of Confyrm, the bank is among the few players that are putting themselves in position to sell ID authentication services to other businesses. ... Read full article