Banks can profit from digital ID movement (even if they don't control it)
Some banks seek to dominate the digital-identity business, but they stand to benefit even if their efforts fall short. ... Read full article
News Topic: USAA
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An omnichannel overhaul in 5 steps
U.S. Bank and BMO share how they are ceaselessly tearing apart and revamping mobile, online and other retail channels in search of a "unified customer experience" and efficiency. ... Read full article
USAA taps Fifth Third retail chief as bank president
The San Antonio company named Chad Borton, previously head consumer banking at Fifth Third Bancorp in Cincinnati, for the role. Fifth Third has named Philip McHugh as his successor. ... Read full article
USAA backs digital identity firm
ID.me raised $19 million in a Series B round that was led by FTV Capital and included USAA. ... Read full article
Made in the USAA: Bank to license its own tech
USAA has granted development rights to some of its patented security technologies to Persistent Systems to create authentication and security-related products. ... Read full article
Key names former USAA president as head of business banking
The Cleveland company has tapped Jamie Warder for the senior-level post. ... Read full article
As chatbots take hold, banks have their pick of styles
The services that Kasisto, Personetics, North Side and Teller offer banks to automate interactions vary in their levels of personality and the workload they can handle. ... Read full article
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