The ways banks are kicking digital up a notch
The most innovative projects shared at Digital Banking 2017 involve embedding banking in popular devices and apps like Facebook Messenger and Amazon Echo. ... Read full article
The most innovative projects shared at Digital Banking 2017 involve embedding banking in popular devices and apps like Facebook Messenger and Amazon Echo. ... Read full article
An aggressive band of community, regional and investment banks is stepping into the commercial real estate void left by more cautious lenders, saying there are still good CRE loans to be made or bought. ... Read full article
The acquirer of the failed Milwaukee bank passed on assuming control of 107 in-store locations, but drawing a sweeping conclusion about the state of in-store banking from one story is difficult. ... Read full article
The U.S. Chamber of Commerce and U.S. Bank urged the Consumer Financial Protection Bureau on Wednesday to narrow its approach to collecting data on small-business lending, fearing it could add costs and compliance burdens. ... Read full article
Some executives are shrugging off recent defaults as isolated incidents, but others say states’ uneven embrace of the Affordable Care Act, as well as potential changes to the law itself, have escalated the risks in lending to health firms. ... Read full article
Wells Fargo’s chief marketing officer Jamie Moldafsky shared how social media is helping the bank recover from its account-opening crisis; Maria Vullo explains her tough stance on bank crime, despite maintaining a lower profile than her predecessor. ... Read full article
JPMorgan Chase’s Colleen Briggs and Fiona Greig are among those working on ways to help a growing segment of consumers with wildly fluctuating incomes. Plus, the women of Wells Fargo’s board and a big promotion at Citi. ... Read full article
U.S. Bank and BMO share how they are ceaselessly tearing apart and revamping mobile, online and other retail channels in search of a "unified customer experience" and efficiency. ... Read full article
Banks have long believed that the key to sparking mobile payments is better incentives, but U.S. Bank is taking that to the extreme with a new product that pays triple points for such purchases. ... Read full article
New boss Andy Cecere's first year on the job will likely be defined by how he tackles the challenges in front of him, including keeping the company’s highly watched efficiency ratio in check and managing pitfalls in auto-lease financing. ... Read full article
The Minneapolis company reported higher quarterly earnings thanks to strong performance in credit cards, investment management and other fee-based business lines. ... Read full article
Proposals to split the chairman and CEO roles at banks have rarely succeeded. But new developments — including a proposal to require separate roles for the next generation of managers — are helping concerned shareholders slowly make inroads. ... Read full article
U.S Bank’s commercial Visa card customers can now use their smartphones to make corporate payments via Apple Pay, Android Pay or Samsung Pay. ... Read full article
Banks like TD and U.S. Bancorp are suddenly taking public shots from current and former employees critical of their sales practices, a sign that the industry has not put behind it the questions raised months ago by the phony-accounts scandal at Wells. ... Read full article
U.S. Bank has gone from monitoring Yelp to working with the technology firm ReviewTrackers to monitor customer comments on 23 sites. ... Read full article
While much of artificial intelligence technology is about automating tasks, it also holds the possibility of enhancing bankers' ability to serve customers. ... Read full article
Banks are partnering with tech companies to win back some of the small-business customers that the industry lost to fintechs. ... Read full article
With U.S. Bancorp's leadership transition underway, the big question is whether it will deliver faster earnings growth — the one shareholder demand that has proven elusive. ... Read full article
Instead of sitting around waiting for the next cyberattack, banks are trying to get a little ahead – without breaking the law. ... Read full article
If Washington lowers taxes as much as banks and the rest of corporate America hope, it will yield a bonanza of earnings per share, new tech investments or investor dividends … right? Not exactly, bank leaders warn. ... Read full article