U.S. Bank

Least satisfied banking customers? Digital-only users


The most satisfied customers are those who frequently use online or mobile banking, but still visit branches two or three times a month, J.D. Power said in its annual Retail Banking Satisfaction Study.


Can a bank spend freely on tech while controlling costs?


Investing in technology has been an important focus for banks. But big questions remain about these investments, including how best to pay for them.


Tepid fee, loan growth underlie U.S. Bank results


Quarterly earnings at the Minneapolis company were boosted instead by a wider net interest margin and a lower tax rate.


Why banks should care about ‘ambient’ computing


Dominic Venturo, chief innovation officer at U.S. Bank, shares his vision for digital banking ten years from now. It includes ambient computing – interconnected devices, machines and sensors that are sensitive and responsive to the presence of people.


Is Amazon’s Alexa ready for person-to-person payments?


The main problem is that Amazon's Alexa, Apple’s Siri and Google Assistant can’t yet verify a person’s identity. But there are already workarounds for that issue — and the tech giants may solve it soon.


OCC’s Otting will be recused from oversight of five banks, agency says


Comptroller of the Currency Joseph Otting will bow out of certain regulatory matters involving CIT and U.S. Bank, where he held leadership roles, and three others.


Early glimpse of banks' 1Q isn't exactly pretty


Deposit prices are starting to rise, deposit growth is slowing, commercial loan growth remains tepid (with some exceptions) and concerns are mounting about the economic toll of U.S. trade policy, bank executives said just a few weeks ahead of the end of the quarter.


U.S. Bancorp expects regulatory order to be lifted by end of year


The Minneapolis bank has been operating since October 2015 under a consent agreement that stemmed from deficiencies in its efforts to combat money laundering.


Not dead yet: Branches remain crucial to banks' growth plans


Sure, banks are closing more branches than they are opening, but many still view them as important channels for selling products, dispensing advice and gathering deposits. Here's a look at banks large and small that are opening branches (or, in Capital One's case, cafes) in new markets.


U.S. Bank teams up with fintech on digital auto lending


The bank will allow its customers to apply for car financing online and receive a decision within minutes.