social media

Banks turn employees into social media envoys

01/25/21

Truist, First National Bank of Omaha and Peoples Bank in Washington state are finding creative ways for loan officers, financial advisers and others to become ambassadors on platforms including Facebook and Instagram.

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Not paying attention to Gen Z? Your credit union is already behind.

12/22/20

This oldest consumers in this next group are approaching their mid-20s, so financial institutions must think about tweak their marketing if they hope to reach them in an meaningful way.

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Banks turn to influencers to build buzz about their brands

11/15/20

Financial institutions like Ally Financial, Clinton Savings Bank and First National Bank of Omaha are recruiting personal finance experts, college students and local personalities to promote their products and services.

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SoFi launches social network for investors

10/14/20

Clients of the challenger bank's robo-adviser are able to see one another's trades, add comments and watch a leaderboard of top investors.

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What two credit unions can teach banks about marketing

10/09/20

Crane Credit Union has taken an Instagram Stories-like approach, while Certified Federal Credit Union is crafting personalized email messages.

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Misinformation is spreading as much as the coronavirus

05/08/20

The pandemic has fostered the distribution of even more bad information on social media. Banks and other companies need to step up to solve the problem — including support of tougher legal restrictions on internet content.

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‘This is shameful and I will advise the media’: Tales from the Twitterverse

05/05/20

Since the coronavirus pandemic began, banks have seen customer posts more than double across their social media platforms. Here's how they are responding to the demand — and the anger.

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JPMorgan puts senior credit trader on leave over WhatsApp use

01/13/20

WhatsApp may be a great way to communicate with friends, but when Wall Streeters touch it, their firms get very nervous.

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Facebook's bid to break banking

07/25/19

The social media giant says its cryptocurrency project can bring services to the world's unbanked. Lawmakers and regulators aren’t so sure.

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House Democrats seek to bar tech firms from operating like banks

07/15/19

Lawmakers circulated a bill just ahead of hearings on Facebook’s Libra cryptocurrency that would prohibit companies with over $25 billion in annual revenue from launching a digital financial asset.

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