Machine learning

Black Knight has acquired HeavyWater, a developer of artificial intelligence and machine learning technology for the mortgage industry, and plans to incorporate the startup's borrower data verification and other automation capabilities into its existing product suite.

Envestnet's aggregator rolls out PFM features meant to appeal to younger clients — and links to Alexa.

Bank executives embrace the idea of artificial intelligence and say it will create jobs, while analysts say it will reduce jobs. Employees are anxious about AI but willing to try to work with it. All agree AI is already making an impact.

AI in a car can be fatal. What could go wrong with AI in a bank? A new council established by BofA and Harvard hopes to minimize unintended consequences that could jeopardize consumers' financial well-being or discriminate against them.

HSBC is letting artificial intelligence software predict the types of reward offers card customers prefer. It's driving up response rates in marketing tests, but the process raises privacy and other issues.