Digital banking

Digital banking and robo-advice converge in race for assets

06/12/18

Banks and startups compete for the same clients, as customers want one source for online checking and investment accounts.

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Breaking Banks: When will the blockchain revolution bear fruit?

06/12/18

Guest hosts Jason Henrichs and JP Nicols interview Perianne Boring, founder and CEO of the Chamber of Digital Commerce, about blockchain trends and challenges.

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8 takeaways from Digital Banking 2018

06/11/18

From the opportunities — and threats — in artificial intelligence to envisioning a world in which "Wi-Fi is like air," here is what everyone was buzzing about at American Banker's Digital Banking conference.

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Congrats to HSBC's and Popular's Digital Banker of the Year finalists

06/11/18

HSBC's Mary Kate Loftus and Popular's Camille Burckhart are digital banker standouts. RBC fires U.S. CEO over an affair with his employee, amid a #MeToo attitude adjustment. And, what's the best time careerwise for women to have children?

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Innovation checklist for banks stuck in a rut

06/11/18

Chief among the tips shared at Digital Banking 2018 were: be willing to experiment, seek out partners, rethink cost-cutting and small banks should stop making excuses.

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Abuse beyond Wells, Digital Banker of the Year, Mulvaney's board play: Top stories of the week

06/08/18

The OCC finds that Wells Fargo was not alone in its sales abuse practices (though it's not naming names); Fifth Third's Tim Spence is our Digital Banker of the Year; the CFPB acting director wipes out the agency's Consumer Advisory Board; and more from this week's most-read stories.

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'So much for the C in CFPB': Comments of the week

06/08/18

Readers react to members of the Consumer Financial Protection Bureau's advisory board getting fired, opine on Sen. Elizabeth Warren slamming deregulation, weigh in on facial recognition technologies and more.

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The internet will be everywhere, in everything. Banks better be, too

06/07/18

Banks will need to evolve further and faster to reach consumers in an interconnected, always online world, according to industry leaders.

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Mind the gap: When customers know more than employees about products

06/07/18

As customers increasingly research products online, they are coming to know more about a bank’s products than workers. This is a problem.

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Banks grapple with the human side of technological advancement

06/06/18

At American Banker’s Digital Banking conference in Austin, industry leaders grappled with philosophical questions about artificial intelligence and the rapidly evolving expectations of customers.

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