Debt Collection

Advocates want CFPB's Kraninger to set limits on debt collectors

12/20/18

Two groups are asking the agency to restrict collectors to "one live conversation per week" with a borrower and up to three phone attempts per week.

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Are banks' collection departments finally ready for a tech overhaul?

11/28/18

In a world where most financial matters can be handled with a few taps on an app, debt collection appears stuck in the last century.

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American Bar Association: exempt lawyers from FDCPA

11/19/18

The American Bar Association, at the urging of its debt collection lawyer members, is supporting HR 5082, which would partly exempt lawyers from the Fair Debt Collection Practices Act.

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CFPB fines Tennessee payday lender over claims it misled borrowers

10/24/18

Cash Express LLC allegedly sent customers threats of legal action even though the time for taking legal action had expired.

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Three big states account for nearly a third of complaints to CFPB

10/23/18

A detailed breakdown released by the agency shows residents in California, Florida and Texas having submitted the most complaints about a financial institution, but D.C. had the most per-capita complaints.

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CFPB settles with group accused of delaying consumers' debt payments

10/04/18

The agency alleges that some customers made payments to the e-commerce group even though their accounts had already been sold to third-party debt buyers.

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Legal industry scores victory over CFPB in debt collection battle

07/27/18

A ruling involving a Cleveland law firm casts doubt on CFPB claims that attorneys misrepresent their role to consumers.

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CFPB penalizes payday debt collector but reduces fine

07/13/18

The CFPB said National Credit Adjusters had hired third-party collectors that routinely inflated the amounts that customers owed.

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Debt-collection fix aimed at new target: Local government

07/05/18

Consumer advocates are urging local governments and courts to consider a person’s ability to pay before assessing fines and fees for such infractions as unpaid traffic tickets. Such changes could help low-income households avoid bankruptcy — and perhaps even make them more bankable.

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