consumer-finance

A New Job for Risk Managers: Driving Profits

05/31/12

Many banks are now requiring risk managers to take into consideration how much capital is available for lending and what the return will be.

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Show Aspiration, Not Arrogance, to Rebuild Bank Reputations

05/24/12

Most of us in the banking community are seeking - after the crash - to rebuild trust, shareholder and client loyalty, businesses and lives. As time goes on and memories fade, we should remember the job is not finished

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Some Bad Mortgages Need Just Temporary Aid

05/24/12

Certain loans were well underwritten and structured, and are underperforming now solely because of job losses. Drastic approaches like modifications and refis are unnecessary to help these ordinarily creditworthy homeowners.

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U.S. Bank's Overdraft Fee Hike: Unfair, But Not Deceptive

05/22/12

The announcement is surprising as it follows so soon after hefty penalties were assessed against many other banks for their overdraft programs.

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A Foreclosure Film in the Making Awaits Final Scene

05/18/12

Many of the people we've spoken to for our documentary share a crusading inclination. And they point out that there's still more beneath the subprime iceberg that needs to be explored.

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Let's Get More Transparency in Payday Lending

05/17/12

Top-down regulation can help protect consumers, but simple tools that provide relevant information online can help consumers protect themselves - and reward good behavior among payday lenders.

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Jamie Dimon Has Led JPMorgan on a Chase to the Bottom

05/14/12

That $2 billion trading loss is just last week's headline. Is Chase so big and complicated that no CEO could apply, teach and enforce decency and the smell test?

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Will R-I-C-O Spell 'Relief' for B of A Mortgage Borrowers?

05/08/12

Louisiana has filed a RICO complaint against MERS and a host of megabanks, Bank of America included. Down the line, consumer advocates hope hard-nosed prosecutors can provide what Occupy may not be able to: justice for homeowners.

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Groom Small Businesses to Be Better Loan Candidates

05/08/12

Small businesses should not have to resort to credit cards or friends and family as a sole source of funding. Here are a few ideas to help close the gap between credit demand and supply.

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Want to Cross-Sell? Focus on Service

05/03/12

USAA and Navy Federal Credit Union top a list of products per customer. Notice that the culture of USAA is totally service-oriented and decidedly not sales-oriented.

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