bank-technology

How Banks Can Turn the Tide of Customer Defection

12/24/14

More than one-quarter of customers buy a banking product from their primary bank's competitors. Can banks use mobile technology to sell more effectively and stem the tide?

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One Year After Target Breach, Consumers Vulnerable As Ever

12/19/14

No amount of diligence on the part of financial institutions will help prevent future data breaches until retailers are subject to the same national data security standards that apply to banks and credit unions

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Surprise: State Licensing Laws Could Help Payments Innovation

12/17/14

Rigid state licensing laws have compelled some payments startups to partner with licensed money transmitters in order to get their programs off the ground. That's a good thing.

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Brazil Is the Country to Watch for Mobile Payments

12/08/14

Many people in Brazil don't have bank accounts-but they do have smartphones. These qualities, in combination with favorable regulations, make the country likely to adopt mobile payments in a big way.

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How Your Bank Can Avoid Million-Dollar Mistakes

12/05/14

Bank employees will inevitably make mistakes. Lenders need to invest in people and technology to reduce their impact.

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Business Models Aren't Sacrosanct — But Relationships Are

12/03/14

Recent technological advancements are forcing banks to change the way they do business while staying true to the customer relationships that determine their success.

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Making the Mental Shift to Mobile-Centric Banking

12/01/14

Bankers can prepare for the eventual dominance of mobile technology by investing in interactive videos and moving away from monolithic applications.

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Reading the Tea Leaves on Cybersecurity Regulation

11/26/14

Recent speeches by Benjamin Lawsky and other regulators suggest that government officials are gearing up to issue new cybersecurity rules. Banks' relationships with third-party vendors are one likely area of focus.

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Go Digital, But Don't Forget Banking's Human Factor

11/17/14

Banks needs to deeply understand the needs of their customers before they start rolling out ambitious high-tech plans.

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