bank-technology

The cost of complying with New York State's proposed BitLicense regulations would wipe out many smaller digital currency businesses. But there is a middle ground: placing those businesses under the supervision of a self-regulating incubator that would help them develop robust yet affordable compliance programs.

Banks are increasingly focusing on smartphones and tablets as the primary platforms with which to engage customers. But do they really understand how Americans use mobile devices?

Apple Pay, Samsung Pay and Google Wallet are among the mobile payment services vying for dominance. Here's what every banker needs to know to get a game plan in place.

Banks will only be able to compete with nimble digital startups if they invest in a diverse portfolio of fintech initiatives and avoid foisting traditional, buttoned-down cultures onto fledgling partners.

Before banks close a branch office or make dramatic cuts in the workforce, they should make sure they're prepared for the social media fallout.

Banking is a controlled, regulated environment. Bankers don't like risk. They scrutinize, analyze, quantify and squeeze out as much uncertainty as possible.

But banks have little control over what their online critics broadcast to huge swaths of the population, whether the message is civil and accurate or scurrilous and exaggerated. Banks must reconcile...