The Spanish bank's VC arm added two companies focused on artificial intelligence to its portfolio this week. Both firms promise to help banks connect better with customers.
Banco Santander, Spain's biggest lender, bought minority stakes in three financial-technology firms as Chairman Ana Botin makes machine learning a hallmark of her growth plan.
As the CFPB prods banks to improve their debt collection processes, tech firms are applying artificial intelligence, chatbots and self-service portals to create a more enlightened approach.
The companies will use an application programming interface to let Chase customers send the data to the apps Finicity supports, including personal financial services apps and income verification tools.
Using technology from blockchain startup Ripple, the U.K.'s central bank completed a successful proof of concept—and reaffirmed its goal of integrating with distributed ledgers.
The challenge of juggling security and convenience is escalating as banks realize digital channels are for sales as much as they are to display account balances.
Community banks are less likely to close branch locations than their larger counterparts. But those branches should mix technology with the homespun local flavor customers have come to expect.
