Add Wells Fargo to list of banks testing predictive budgeting tools
Wells Fargo is piloting features that could help customers boost savings or plan for a trip. ... Read full article
Wells Fargo is piloting features that could help customers boost savings or plan for a trip. ... Read full article
First Financial in Ohio says financial health tools for its client’s employees will build more lasting commercial banking relationships. ... Read full article
Part of Jamie Moldafsky's job at Wells these days it taking an earful on social media, but the immediate feedback offers important lessons about the bank's products and efforts to rehab its image. ... Read full article
Large banks and Nasdaq are applying artificial intelligence to the detection of bad behavior such as fraudulent account openings and market manipulation. The technology may spot misconduct where humans didn’t. ... Read full article
Navient and Nelnet, the two largest student loan servicers, avoided downgrades on some $18 billion of bonds by extending their maturities. Getting the required consents from investors would normally take ages, but recent innovations speeded the process. ... Read full article
Sovrin, a new blockchain for the creation and management of digital identities, may help credit unions save money and fight fraud while returning power to individuals. ... Read full article
Bankers are well aware of the industry transformation taking place. However, they need to convince employees that change is worthwhile before turning reimagined business models into realities. ... Read full article
Blockchain technology requires major change in people and processes and smaller banks need to prepare, according to Joe Dewey, an attorney at Holland & Knight and author of a new book about distributed ledger technology. ... Read full article
Researchers have found serious flaws in the way transport layer security protocols — a longstanding bulwark of online banking — have been modified for mobile apps. ... Read full article
American Banker's Rob Blackwell and Marc Hochstein discuss the pushback from state regulators and consumer advocates against the OCC's proposed charter; Chris Skinner and Jim Marous hold forth on fintech. ... Read full article
The bank has quit the R3 consortium, whose tech decisions were at odds with its own. ... Read full article
Sweeping new data-sharing rules require a substantial IT revamp at large financial institutions. ... Read full article
The fintech company Truebill, which already cancels recurring subscriptions at customers’ requests, is now challenging banks’ late fees and overdrafts. ... Read full article
Verizon’s Data Breach Investigation Report finds cybercriminals are focusing their efforts on banks’ web servers and websites. ... Read full article
The funding comes as the financial services industry continues to search for safer ways for customers to share their account data with third-party apps. ... Read full article
The startup Dave (just Dave) sells an app that forecasts short-term bank balances and sends users small-dollar advances when necessary, part of a wave of efforts to improve consumers’ financial health using digital tools. ... Read full article
While bankers are becoming accustomed to the idea that artificial intelligence and software "bots" will affect their business, a "Jetsons"-style robot is a novel feature at a branch. ... Read full article
The company that made its name refinancing student loans plans to delve deeper into originations after a trial run of sorts. ... Read full article
U.S. Bank and BMO share how they are ceaselessly tearing apart and revamping mobile, online and other retail channels in search of a "unified customer experience" and efficiency. ... Read full article
The development of mobile mortgage solutions has to strike a delicate balance between self-service and making humans readily available for the stressful process. ... Read full article