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To personalize products and services, banks are now tracking all sorts of alternative data sources, even the manner in which customers type in mobile banking apps. ... Read full article

For more than a year, the central bank has been under pressure to speed the development of a real-time payment system. But it faces tough questions about what its own role should be. ... Read full article

The bank has long collected data about digital interactions. Now it’s adding tech to gain knowledge from phone call to better understand each customer. ... Read full article

For her trailblazing career on Wall Street, Byrne will be honored on Thursday at American Banker’s Most Powerful Women in Banking gala in New York. ... Read full article

Whitney Austin is still recovering after being shot 12 times by the man who killed three people in the Cincinnati bank’s headquarters branch last month. The digital product manager has a new cause, has formed a foundation and is rethinking working life as ... Read full article

Banks are being encouraged to offer smaller loans as an alternative to payday products, but their high interest rates can still put consumers in debt. ... Read full article

Otting says the bank is not moving fast enough to repay customers who were unfairly sold auto insurance; lack of regulation lets traders use software to move prices. ... Read full article

The economy could “positively slow down in mid-2019” and consumer debt levels are a huge concern, but technology and lessons learned from the crisis could still create opportunity for small banks, says Beneficial’s Gerry Cuddy ahead of a big speech on ... Read full article

The banking industry needs to work on getting more minority women into positions of power, and that starts with having conversations not only about gender but also race, MUFG's Jean-Claude said. "You don't see women of color reaching the ... Read full article

It should come as no surprise that Meera Clark would gravitate to ventures like Morgan Stanley's Multicultural Innovation Lab, which pairs venture capital with founders from diverse backgrounds. After all, her mother, Ranjana Clark, is a disruptive ... Read full article

In the newly created role of chief transformation officer, Ranjana Clark is in charge of ensuring MUFG stays ahead of tech disruption. She said that entails nothing less than a kind of cultural revolution. ... Read full article

With startups eating away at bank offerings, Oracle’s enterprise management platform is rolling out a new feature to streamline product development for business clients. ... Read full article

Financial regulators sought to walk a fine line Tuesday between reassuring Republican senators that they are quickly implementing regulatory relief and defending themselves against Democratic criticism that they are going too fast. ... Read full article

How do you get someone like Bank of America's Anne Finucane as a mentor? Be impressive enough to get her attention and tough enough to take her constructive criticism. ... Read full article

The senior Democratic lawmaker said the CFPB chief and the Trump administration "are doing everything in their power to roll back consumer protections." ... Read full article

Envestnet|Yodlee wants accessing data to be as simple as selecting a song to play, while bringing institutional analytic power to the bank branch level. ... Read full article

The head of the National Treasury Employees Union said the appointment of Eric Blankenstein to a senior role “reflects poorly on CFPB management.” ... Read full article

Shannon McGahn will depart the House committee next week and will join the National Association of Realtors as senior vice president of government affairs. ... Read full article