Vendor management

Bank CIO’s mission: Getting out from under bad tech vendor contracts

06/25/19

Brad Goedken wants agreements for HarborOne Bancorp to include better protections, such as cost reductions if a service fails.

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OCC seeks comment on fintech pilot program

04/30/19

The proposed program would allow companies to test innovative products that “present significant opportunities or benefits” for consumers, businesses and other financial institutions.

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Banks should improve tech vendor service contracts: FDIC

04/02/19

Some contracts are not "adequately" defining which party — the bank or the vendor — is responsible for managing risks, the agency said.

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When your vendor's vendor has sloppy security

02/13/19

A security breach that left 24 million mortgage documents unprotected on a server is rekindling concerns about the risks posed by fourth parties.

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Mergers like Fiserv-First Data are a red flag for banks

02/06/19

As major vendors consolidate, financial institutions should be looking to adopt emerging technologies, rather than relying solely on legacy firms to provide services.

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CRA strife, fintech charter, updating AML: Inside Otting's first year

12/12/18

More acquainted with the quick decision-making style of the banking world, the comptroller of the currency found a policymaking environment in D.C. that moves at a slower pace.

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FDIC chief adds dose of caution about nontraditional bank owners

11/01/18

Jelena McWilliams has signaled a thaw in the agency’s approach to industrial loan companies, but she said tech firms and other nonbanks seeking charters should face the same level of regulatory scrutiny as more traditional banks.

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Warren rebukes Comerica over fraud in benefits program

10/16/18

In hundreds of cases, the prepaid card program run by the bank allegedly sent users’ funds to fraudsters who had stolen their data. The security lapse has now caught the attention of the Democratic senator.

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‘National Fintech Day’ is now a thing (at least at this bank)

09/10/18

A community bank in Pennsylvania made up its own holiday of sorts — including a product demonstration and a 1982 DeLorean reminiscent of "Back to the Future" — to encourage bank customers to try out new fintech features.

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Community lenders tell big tech vendors to get up to speed

08/30/18

Small banks and credit unions say slow responses and outdated products from the establishment tech vendor can become a drag on their innovation efforts.

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