Mobile banking

Going more digital? Expect more fraud

03/01/18

Financial companies that derive most of their revenue from online and mobile channels have substantially higher fraud costs than do similarly sized companies that rely less on the Internet, according to a new report.

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How this digital-only bank lowers risk of sign-up fraud

02/27/18

Aspiration Bank relies on software tools to pull data from diverse sources to prevent fraud in account applications.

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Banks fall short in providing financial advice consumers want: Survey

02/26/18

One problem is that banks are shifting to online and mobile channels for delivering advice, which is inferior to in-person communications, according to a recent survey conducted by J.D. Power.

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'Concert tonight': In a crowded app market, banks get personal

02/23/18

Relying on data such as income, location and spending habits, bank apps are delivering customized financial advice and tips relevant to the consumer, such as details about local events.

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BB&T fixes ATMs hit by tech glitch, but online banking still down

02/23/18

The North Carolina bank is the latest regional to experience a widespread outage.

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Wells sparks more social media anger after second glitch in two weeks

02/22/18

Some Wells Fargo customers on social media Thursday afternoon expressed frustration with not being able to log in to accounts digitally. The San Francisco bank responded in a tweet acknowledging the problem.

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Green Dot enjoys revenue rebound as card use soars

02/21/18

The prepaid card issuer has bounced back from the hit it took after discontinuing a product that proved to be popular with fraudsters.

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Here's another way Amazon and banks are collaborating

02/21/18

The internet giant, SunTrust, Ally and other backers have invested $16 million in a new funding round for Greenlight Financial Technology, further blurring the lines between banks and tech companies.

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Despite careful planning, TD Bank fumbles online banking upgrade

02/20/18

Scores of customers have been unable to use digital channels to access accounts for more than a week, and many have taken to social media to voice their displeasure with TD’s response to the outage. The lesson for other banks: Test new platforms, and test them again, before making them live.

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‘Don't do it, Donald’: Comments of the week

02/15/18

Readers weigh in on the possibility of Mick Mulvaney becoming the White House chief of staff, debate whether the industry needs more or less consolidation, chime in on Wells Fargo’s updated mobile app and more.

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