Data management

24 million mortgage documents exposed in data security lapse

01/23/19

A security lapse left millions of mortgage records exposed online without proper data protections, according to security researchers.

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Fintech funding reaches new high

01/09/19

Efforts to build better connections to bank customer data, trade digital currency and explore artificial intelligence for security and compliance purposes were some of the biggest draws of fundraising for U.S. startups.

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Making business analytics as easy to use as a smartphone

10/02/18

Envestnet|Yodlee wants accessing data to be as simple as selecting a song to play, while bringing institutional analytic power to the bank branch level.

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Banks' long road to retail-ready voice assistants

09/27/18

An all-virtual future remains far off, as conversational programs still aren’t capturing the nuance of speech and chatbots have disappointed many customers.

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HSBC's strategy to improve digital services for commercial clients

07/25/18

The bank sees its global reach as an advantage in supporting evolving business customer needs.

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LendingClub's new CLO, Capital One vs. Plaid, CEO's backdoor ploy: Top stories of the week

07/20/18

The online lender hires Ronnie Momen from GreenSky as its chief lending officer; aggregators back Capital One in dispute with Plaid; bank CEO who gave mortgage to Paul Manafort uses fire-and-hire maneuver to reap windfall at taxpayer expense; and more from this week's most-read stories.

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What banks can do to avoid drowning in data

05/11/18

It can be difficult for financial services companies to glean customer insights from the abundance of information they have.

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Are banks heading for a Facebook-style data crisis?

04/24/18

In a survey, bankers conceded they may not be doing enough to avoid the mistakes social media giants made in the use of unverified data.

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What other banks can learn from BB&T's glitch

04/20/18

Several banks have reported digital service outages this year, but now there’s a detailed breakdown of one of them — and it shows that the damage goes far beyond reputation.

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Facebook’s data problems have an upside for banks

04/10/18

With consumer privacy issues in the spotlight, Citibank is betting its app — as an offering from a trusted data partner — will be more appealing than those from unknown brands or companies that have less liability if security breaches occur.

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