Receiving Wide Coverage ...
Disruption and Disintermediation: In her widely discussed takedown of Clayton Christensen's theory of disruptive innovation, The New Yorker's Jill Lepore trots out TD Bank as an example of a company that succeeded by eschewing innovations. We won't second-guess Lepore's overall critique of Christensen (plenty of others have, including Christensen himself) but we're calling baloney on the bank example. Sure, CEO Ed Clark avoided convoluted financial "innovations" like asset-backed commercial paper, a decision...
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