BankThink

BofA's Schleck: Digital isn't displacing the loan officer

09/18/18

The migration to digital may change the way loan officers work, but it won't make them less essential: BofA Consumer Lending SVP John Schleck.

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How AI virtual assistants (like Alexa) could reshape mortgages

09/18/18

An AI-powered virtual assistant could be used in a variety of ways, including helping customers to prequalify for mortgages, easing compliance and detecting problems.

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Union Bank names Warner Bros. exec its digital chief

09/18/18

Julie Demarigny will be in charge of mobile and online strategies at the San Francisco bank.

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Digital mortgages? How about digital home buying?

09/18/18

At Digital Mortgage 2018, Bill Emerson, the vice chairman of Quicken Loans and its parent company Rock Holdings, outlined a vision of dramatic digital disintermediation.

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First Bank in St. Louis lines up next CEO

09/18/18

Shelley Siefert will also become the bank's president in May.

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BB&T makes first fintech foray in bid to boost digital banking

09/18/18

Bennett Bradley, BB&T's chief digital officer, discusses how an investment in Enigma, which helps companies leverage data, fits within the regional bank's fintech strategy.

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SunTrust patches glitch that knocked out mobile, online banking

09/18/18

The Atlanta bank warned that some customers may experience intermittent access. A routine system upgrade gone awry caused the problem.

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OCC’s Otting: Why do state regulators want to limit consumer choice?

09/18/18

The comptroller of the currency argues that special-purpose fintech charters will benefit consumers and businesses, despite opposition.

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CFPB is still in the fair lending business, Mulvaney says

09/18/18

Though Acting CFPB Director Mick Mulvaney tried unsuccessfully to strip the agency's fair lending office of its enforcement powers earlier this year, he insisted this week that the bureau "is still in the fair lending business."

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Personalization starts with the data

09/18/18

Ellie Mae EVP Joe Tyrrell talks customer acquisition strategy. Crafting a personalized consumer experience, he says, starts with data.

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