BankThink

Readers react to the Office of the Comptroller of the Currency's fintech charter, respond to another bank outage, opine on the impact of regulation and more.

When the Birmingham, Ala., bank was rethinking its branch strategy, it had to reconsider the role of its tellers. Ultimately, it decided to transition those workers to a more general banker role that emphasizes meaningful conversations with customers and continuous career progression.

Whereas most regulators appointed in the Trump administration are focused on rolling back the post-crisis framework, Nellie Liang helped create it.

Seven other banks passed on a chance to bid on FCB Financial, perhaps showing the small pool of large buyers eager to make a big commitment to the Sunshine State.

The company said the move should address investor concerns about potential margin compression, slower loan growth and an economic slowdown.