BankThink

'We got this': Mary Mack on how Wells Fargo is rebuilding trust

10/04/18

Mack, Wells Fargo's head of consumer banking, shares the story of the listening tour she went on and the bank's path forward.

[more]

CSBS creating index to gauge health of small banks

10/04/18

The Community Bank Sentiment Index, an outgrowth of a yearly survey conducted by the Conference of State Bank Supervisors, is intended to bring attention to market conditions and how they affect small banks' growth prospects.

[more]

Michigan de novo receives FDIC approval to open

10/04/18

MiCommunity Bancorp would be the first bank to open in Michigan in 10 years.

[more]

CFPB settles with group accused of delaying consumers' debt payments

10/04/18

The agency alleges that some customers made payments to the e-commerce group even though their accounts had already been sold to third-party debt buyers.

[more]

How is your bank failing in mobile and online? This software firm wants to show you

10/04/18

Glassbox, a digital customer management company based in London, allows banks like JPMorgan Chase and Bank of America to use data and analytics to study customers' behavior.

[more]

Smartphone brand can reflect creditworthiness: FDIC study

10/04/18

A paper released by the agency’s Center for Financial Research says aspects of someone’s digital footprint — including whether they use Apple or Android — help predict likelihood of default.

[more]

Axos seeks boost in deposits, fee income with latest niche deal

10/04/18

In what would be its third acquisition in a year, the company formerly known as BofI Holding is buying a firm that clears trades for independent broker-dealers.

[more]

Tech-savvy branches still rely on people-savvy workers

10/04/18

Banks may be more focused on implementing the newest or flashiest technologies, but good customer service ensures these initiatives are successful.

[more]

Fed 'listens' to assess impact of rural branch closings

10/04/18

The central bank’s top regulatory official discussed how the Fed is using listening sessions in isolated communities to understand the effect of losing the one bank in town.

[more]

2018 Most Powerful Women in Banking cocktails

10/04/18

The 2018 Most Powerful Women in Banking festivities kicked off Wednesday night with cocktails and conversation at the Alley Cat Amateur Theater in New York's Financial District.

[more]