As the CFPB prods banks to improve their debt collection processes, tech firms are applying artificial intelligence, chatbots and self-service portals to create a more enlightened approach. ... Read full article
Jerome Powell says it's “now or never” to cut the government’s role in mortgage finance; Justice Department is monitoring eight banks for suspected money laundering. ... Read full article
Klarna, the Swedish fintech that recently received a banking license, has already inspired a generation of similar fintech competitors. ... Read full article
Whether it is a bank branch or an automated fast-food kiosk, talented and engaged employees will remain integral to future success. ... Read full article
The world is divided into those who pursue popular decisions that are more likely to fail and those who go against the crowd and end up having the last laugh. ... Read full article
The promise of fintech is that it might offer underbanked consumers access to financial products. But some are worried that relying on algorithms to make credit decisions could open up problems of its own. ... Read full article
The iPhone is 10 years old. Here’s a look at some of the ways it, along with the boom of smartphones overall, have shaped banking in the U.S. over the last decade. ... Read full article
Imagine if we could take all the data that's coming from the real economy and use that to discern price, predict performance, understand risk and make better investment decisions. The only feasible way to do this is though artificial intelligence. ... Read full article
The image of traditional custody banks is as stodgy as it gets, but some are using machine learning to help their clients and their own research teams glean insights from massive amounts of data. ... Read full article
