HSBC offers Face ID to corporate clients


The move is part of a larger trend to provide enterprise customers with tech capabilities available to retail customers.


Commercial loan slump chips away at bankers’ reluctance to automate


A bank that can deliver a loan decision a little faster, or ask a client to input information just once, could get a leg up on the competition. But some executives are skeptical of software sales pitches and fear overpaying.


Why this community bank took the plunge on a new core platform


Many banks talk about the need to replace legacy core systems, but relatively few go through with it. The CEO of Mechanics Cooperative Bank in Massachusetts explains the case he made to his board that the promise outweighed the risk.


How one small bank increased lending without hiring more lenders


Millennium Bank in Tennessee has quickened approval times on loan applications by using software that frees lenders from repetitive, manual tasks. The result: Loan balances have increased by more than 50% in less than two years.


Automation is leveling the commercial lending playing field


Ditching paper and digitizing tasks help community banks operate more efficiently and write more profitable commercial loans.


Machines poised to take over 30% of work at banks, study says


New technologies are poised to sweep through investment banks, relieving many rank-and-file employees of roughly a third of their current workload, according to McKinsey & Co.


Message to branch staff: Don’t fear automation


Whether it is a bank branch or an automated fast-food kiosk, talented and engaged employees will remain integral to future success.


How AI could revolutionize custody banks


The image of traditional custody banks is as stodgy as it gets, but some are using machine learning to help their clients and their own research teams glean insights from massive amounts of data.


A 'digital CFO' in customers' pockets: Where banking should go


Digital banking services should solve consumers' problems and offer them advice, and they must rely on artificial intelligence and other cutting-edge technology, bankers from TD, RBC and Bank of the West said.


JPM's Zames touts automation, robotics in shareholder letter


The megabank is looking to robotics and machine learning to save time and money.