Bank of America's AI assistant avoids Alexa-like eavesdropping
Bank of America says its artificial-intelligence assistant isn't likely to listen in on private conversations the way Amazon.com's Alexa did last month. ... Read full article
Bank of America says its artificial-intelligence assistant isn't likely to listen in on private conversations the way Amazon.com's Alexa did last month. ... Read full article
Camden Fine, the president of the Independent Community Bankers of America, is due to retire this week. We talk with him about his long career — and his fears for the future of his industry. ... Read full article
Banks often get pushback for spending on improvements to service, but these investments could help retain customers for decades. ... Read full article
The bank says its partnership with Lender Price will help streamline and simplify its home loan process. ... Read full article
The Cleveland bank's CIO, Amy Brady, said it had to start replacing legacy systems now to position itself as a leader in the future. ... Read full article
Amazon.com has millennial shoppers nailed down. And their parents. And most of their grandparents. But one group of potential customers has eluded the world's biggest internet retailer: teenagers. ... Read full article
Traditional financial institutions would gain from adopting the innovative, consumer-focused mindset Amazon promotes. Hiring executives away from the e-commerce giant could help. ... Read full article
SunTrust's new IT chief preaches collaboration; will CRE securitizations return to haunt?; Amazon here, there and everywhere; and more. ... Read full article
Readers react to the Senate regulatory relief bill, weigh in on the Consumer Financial Protection Bureau’s innovation initiative, chime in on whether banks need to provide more value in a digital age and more. ... Read full article
More than a decade ago, bankers fought Walmart tooth and nail as it made forays into banking. But with Amazon making more moves into financial services, the reaction is very different. ... Read full article
The main problem is that Amazon's Alexa, Apple’s Siri and Google Assistant can’t yet verify a person’s identity. But there are already workarounds for that issue — and the tech giants may solve it soon. ... Read full article
Banks need to figure out how to provide more value to customers or nonbank financial services companies could displace them. ... Read full article
The e-commerce giant is muscling its way into a number of businesses that banks have long dominated. ... Read full article
The online giant has succeeded in disrupting every area of retail, but in banking it faces a high barrier to entry and fierce determination from banks like Citizens Financial and Bank of the West to keep upping their games. ... Read full article
Amazon.com is planning to offer a credit card to U.S. small-business customers, furthering its push to supply companies with everything from reams of paper to factory parts, according to people with knowledge of the matter. ... Read full article
Democratic infighting over a bill to curb the reach of the Dodd-Frank Act dominated discussion this past week, but Amazon still made waves in its disruptor role. Also: Our 'Best Fintechs to Work For' debuted. ... Read full article
With a foray into financial services, Amazon.com could disrupt the decades-old card payments system, a move that some say could save the retailer $250 million a year in swipe fees. ... Read full article
Readers opine on the possibility of an Amazon-JPMorgan Chase checking partnership, weigh in on the Crapo bill, applaud plans that would make the CFPB more of a backup regulator and more. ... Read full article
Disruptors would get a powerful new competitor if Amazon began offering checking accounts, but such a move would also validate the notion that fintechs are the future. ... Read full article
As with most of the company's inventions, an Amazon checking account would more deeply embed customers into an Amazon ecosystem that provides an endless flow of data and efficiencies. ... Read full article