Its decision to hire a consultant to trim expenses highlights the difficulty regionals face in making long-term technology investments in a low-growth era.
The Ohio bank's total deposits grew, unlike at some other regionals, and CEO Stephen Steinour said its 28-basis-point increase in overall funding costs will pay off.
Citigroup chairman Michael O'Neill said he's "agnostic" about keeping chairman and chief executive officer as separate roles and directors will consider Mike Corbat to be his successor.