Why BNY Mellon, Fidelity use AI sparingly

07/10/18

Artificial intelligence is not always the right answer to data problems, executives of the two firms said at the In|Vest conference.

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HNW clients demanding an enhanced digital experience

07/10/18

Needs of wealthy clients are 'a lot more complex,' says Kraleigh Woodford, managing director and head of digital client experience at UBS Wealth Management.

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Reverse mortgage program shouldn't be fixed on backs of seniors: FHA chief

07/10/18

Brian Montgomery is examining why the reverse mortgage program has suffered big losses, but he said he opposes any changes that could make it harder for the elderly to stay in their homes.

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‘It’s gotten worse over the past 10 years’

07/10/18

New financial products may be exciting for wealth managers — but one group of people isn't benefitting, warns Neesha Hathi, the chief digital officer for Charles Schwab.

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Delinquencies on credit cards, other loans rise in latest ABA report

07/10/18

An index that tracks late payments on consumer loans inched closer to historic norms, according to data from the American Bankers Association.

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Are your clients truly engaged, or just legacy?

07/10/18

Don’t let this opportunity slip away, says Ilan Davidovici from Salesforce.

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Flagstar snags Regions exec to oversee growing branch network

07/10/18

Flagstar Bank, which is in the process of buying more than 50 branches from Wells Fargo, has hired Ryan Goldberg as a director of retail banking.

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Keep financial services brands laser-focused, Acorns CEO says

07/10/18

The mobile microinvesting company offers five basic products because it wants to be known for helping customers manage saving and spending — and that's it, Noah Kerner said at In|Vest.

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Ron Carson foresees AI besting human advisors within a year

07/10/18

Data about client behavior will drive better user experiences.

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A Waters-led banking panel may not be the scourge banks fear

07/10/18

The California Democrat would have more of a bully pulpit as chair of the Financial Services Committee, but some say she could take a pragmatic approach to passing banking legislation.

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