How 6 million Bank of America customers are using Erica

03/22/19

The most popular features of the AI-driven virtual assistant include transaction search and spending alerts.

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A banker’s guide to Facebook’s new advertising rules

03/21/19

Banks will likely continue to exercise caution in the wake of Facebook's announcement that it’s restricting the way providers of housing, employment and credit advertise on its site.

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High rates alone won't make direct banks' customers happy, study says

03/21/19

J.D. Power found that customers who have a variety of accounts with an online-only bank are far more satisfied than those with just checking or savings accounts.

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Financial firms could not cut ties to firearms clients under GOP bill

03/21/19

The bill by Sens. Kevin Cramer, R-N.D., and John Kennedy, R-La., would block banks and credit unions with over $10 billion of assets from refusing service to "customers that may not share the same political values."

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In C&I, a widening gap between small and large banks

03/21/19

Simple math only partly explains why smaller lenders are adding commercial and industrial loans at a faster clip than their larger counterparts.

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CFPB announces longer terms, more meetings for advisory boards

03/21/19

The changes will expand the role of the Consumer Advisory Board and other panels, but stopped short of reversing the downsizing ordered last year by former acting Director Mick Mulvaney.

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5 questions for Freddie Mac’s new CEO

03/21/19

David Brickman will take the helm of the mortgage giant at a time of transformation in the mortgage market and housing finance policy.

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Wells Fargo shoots down report about replacing CEO Sloan

03/21/19

Wells Fargo said Chief Executive Tim Sloan has the full support of its board following a report that directors had reached out to Goldman Sachs' former chief financial officer for his job.

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Advice to small banks: Resist urge to overautomate

03/21/19

Trying to keep pace with big banks that digitize as many processes as possible will undercut community banks’ strengths, according to speakers at this year’s ICBA convention.

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Fed 'independence' is a slippery slope

03/21/19

The role of the central bank has changed over the decades, but presidential pressure on the Fed has been a constant.

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