M&T snags JPMorgan exec as head of customer experience
The Buffalo, N.Y., bank has hired Aarthi Murali away from JPMorgan Chase to serve as its first chief customer experience officer. ... Read full article
The Buffalo, N.Y., bank has hired Aarthi Murali away from JPMorgan Chase to serve as its first chief customer experience officer. ... Read full article
Newcomers Nymbus, Neocova, Finxact and Technisys and older competitors like Temenos, Infosys and Oracle are winning over community and regional banks by offering what some bankers describe as more flexible technology at fairer prices. ... Read full article
Now that the Consumer Financial Protection Bureau says it will scrap an unpopular standard for so-called qualified mortgages, the big question is what will take its place. ... Read full article
The people of tiny Duncan, Ariz., have found creative ways to adapt to life in a banking desert, but their experience augurs a worrisome future for many other rural communities. ... Read full article
Verdict on OCC’s supervision of Wells Fargo expected in late spring; TD Bank names Matt Boss its new consumer products chief; CenterState and South State plan $3.2B merger with operations stretching from Virginia to Florida; and more from this week’s ... Read full article
Nonbanks hold a disproportionate percentage of the worst-rated loans, but banks hold a majority of the market, and risk management safeguards are largely untested, according to an interagency report on shared national credit. ... Read full article
The Toronto firm, Canada’s fifth-largest lender by assets, must keep “a careful eye on costs” and improve efficiency, its CEO said in a corporate memo. ... Read full article
A new app will allow small-business clients to quickly apply for credit while expanded offerings for homeowners associations will help CIT build up its base of low-cost deposits. ... Read full article
Clearpool's chief executive says BMO Financial Group, which is buying his company, saw a chance to gain control of cutting-edge technology that would help it cater to a special type of commercial customer. ... Read full article
The Massachusetts senator took aim at certain views expressed by Judy Shelton, a Trump administration pick to sit on the Federal Reserve Board, that have sparked controversy. ... Read full article
The new accounting standard meant to prevent another financial crisis could actually trigger one. ... Read full article
Banks would be allowed to own stakes in venture capital funds; the combined BB&T-SunTrust isn’t realizing cost savings as fast as it projected. ... Read full article
JPMorgan Chase's Mike Weinbach, chief executive of the home lending business, is departing JPMorgan Chase after 16 years. ... Read full article
Lenders that depend on the Export-Import Bank to back loans to exporters are already seeing business borrowing pick up after Congress reauthorized the agency in December. ... Read full article
The American Bankers Association said it’s offering a new online course because of increased demand by members for training tailored to banking. ... Read full article
The consumer bureau alleges the Providence, R.I., bank mismanaged billing error claims over a six-year period. Citizens Bank says it is “puzzled and disappointed” by the agency’s action. ... Read full article
The head of the small-bank trade group called for hearings to discuss tougher limits on credit union acquisitions of banks. ... Read full article
The agency has named Thomas G. Ward as the bureau’s assistant director for enforcement. House Democrats have questioned Ward's role as a political appointee in the Trump administration. ... Read full article
The company has revised its near-term forecasts for reducing expenses, citing delayed branch closings and a decision to spend more time testing systems ahead of conversion and integration. ... Read full article
No Republicans voted for the package of bills intended to overhaul the credit reporting system, casting doubt on its chances in the GOP-controlled Senate. ... Read full article