HNW clients demanding an enhanced digital experience
Needs of wealthy clients are 'a lot more complex,' says Kraleigh Woodford, managing director and head of digital client experience at UBS Wealth Management. ... Read full article
Needs of wealthy clients are 'a lot more complex,' says Kraleigh Woodford, managing director and head of digital client experience at UBS Wealth Management. ... Read full article
Artificial intelligence is not always the right answer to data problems, executives of the two firms said at the In|Vest conference. ... Read full article
Don’t let this opportunity slip away, says Ilan Davidovici from Salesforce. ... Read full article
An index that tracks late payments on consumer loans inched closer to historic norms, according to data from the American Bankers Association. ... Read full article
New financial products may be exciting for wealth managers — but one group of people isn't benefitting, warns Neesha Hathi, the chief digital officer for Charles Schwab. ... Read full article
Brian Montgomery is examining why the reverse mortgage program has suffered big losses, but he said he opposes any changes that could make it harder for the elderly to stay in their homes. ... Read full article
Flagstar Bank, which is in the process of buying more than 50 branches from Wells Fargo, has hired Ryan Goldberg as a director of retail banking. ... Read full article
People welcome help managing their money, and they don’t mind their own data being analyzed, as long as the result is easy-to-digest information and recommendations they can act upon, JPMorgan’s Kelli Keough said at the In|Vest conference. ... Read full article
The California Democrat would have more of a bully pulpit as chair of the Financial Services Committee, but some say she could take a pragmatic approach to passing banking legislation. ... Read full article
The mobile microinvesting company offers five basic products because it wants to be known for helping customers manage saving and spending — and that's it, Noah Kerner said at In|Vest. ... Read full article
Data about client behavior will drive better user experiences. ... Read full article
Level One Bank in Farmington, Mich., has hired a team of mortgage bankers from MB Financial, which previously announced it was shutting down this business line. ... Read full article
The Senate Banking Committee's top Democrat singled out Morgan Stanley and Goldman Sachs, which he said "got passing grades" despite being unable to maintain minimum required capital levels. ... Read full article
There are serious consequences for firms that do not embrace the latest tech tools, says Kelli Keough, the global head of digital wealth management for JPMorgan Chase. ... Read full article
The consortium's Corda Enterprise is designed to let blockchain applications exist behind a company’s firewall but still interact with outside partners. ... Read full article
The regional bank's move is part of an industrywide transformation of call centers and operations centers to handle more complex tasks and trim costs. ... Read full article
A cash management offering by Mastercard and Strand is the latest example of new answers to commercial clients' demands for better digital services. ... Read full article
Almost 10 years after the financial crisis, Wall Street was starting to wonder aloud: Might Goldman Sachs or Morgan Stanley make a big acquisition? Much of that speculation got a reality check on June 28 when both firms scraped through the Federal ... Read full article
A more conservative court will be likelier to rule favorably on issues ranging from the deference for regulatory agencies to what constitutes a fair-lending violation. ... Read full article
Woodforest National in Texas has relied heavily on hundreds of in-store branches and overdraft fees to boost revenue. That is starting to change. ... Read full article