On his watch, the $170 billion-asset HSBC USA became the first bank in the world to deploy a customer-facing robot in a branch. It's also the first bank to use wearable technology to help front-line branch staff.
Five executives were appointed to new roles within the revamped business unit that houses business banking, government and institutional banking and middle-market banking. All will report to commercial banking head Kyle Hranicky.
With the Trump administration appearing willing to shake up Fannie Mae and Freddie Mac without Congress, Reps. Lacy Clay, D-Mo., and Sean Duffy, R-Wis., said legislative action should be a priority.
The watchdog said the CFPB had trouble determining if some medical debt collectors were subject to its oversight, yet the exams were canceled before their start dates.
For four years running, consumer complaints about the three national credit reporting agencies — Experian, Equifax and TransUnion — have dominated the CFPB’s database. What do they keep doing wrong?
The Canadian parent of BMO Harris Bank in Chicago has named Johannson group head of North American personal banking, an extension of similar executive duties she holds in the U.S.
Employee may have leaked information about upcoming deals; company says it’s rare that the wrong person gets email receipt, but it's looking to improve.
