There’s currently a focus on investing in technology and data to remain competitive, but financial firms also need to ensure they are helping workers adapt, argues Synchrony’s Margaret Keane.
How well Tim Sloan fares before the House Financial Services Committee will hinge largely on his ability to stay on message in the face of what is expected to be sharp criticism from Democratic lawmakers.
The bank had told employees in November that it was reviewing their ability to work from home, but its CEO now says he has decided to “hit pause on implementing any changes," according to a report by Bloomberg.
The bank had told employees in November that it was reviewing their ability to work from home, but its CEO now says he had decided “hit pause on implementing any changes."
There are concerns that artificial intelligence could erase jobs across financial firms, but it will actually benefit employees by cutting rote tasks, giving them time to focus on more fulfilling work.
As banks begin to use artificial intelligence in their businesses, they’ll need to consider the potential for bias as well as the impact new technologies will have on workers.
