Wells Fargo

Former director says his old agency is now “favoring predators”; Senator is looking into how the bank’s program to repay improperly charged loan customers.

Sen. Elizabeth Warren, D-Mass., asked Wells Fargo's chief executive to address recent reports that the bank's efforts to compensate customers for unnecessary fees is falling short.

The bank joins a small group of companies that believe short-term forecasts will ultimately help customers build healthier financial lives.

Strong policies against sexual harassment appear to be a factor in shielding banks from the public shamings that have occurred in other industries, but even they know they can’t get too complacent. Some are ditching old training sessions and trying new things like coaching witnesses on how to report demeaning behavior.

Bank makes errors in refund program; credit bureau now says tax IDs, email addresses and driver’s license were compromised in last year’s hack.