Will cheap advice turn off wealthy customers?
Most big banks are launching robo-advisers to compete for a new breed of wealth management customer. The risk is that automated services will disappoint traditional customers. ... Read full article
Most big banks are launching robo-advisers to compete for a new breed of wealth management customer. The risk is that automated services will disappoint traditional customers. ... Read full article
The Michigan company will buy 52 branches and $2.3 billion in deposits from the San Francisco banking giant. ... Read full article
A change in House leadership in midterms would slow down regulatory relief initiatives and put more heat on Trump-appointed regulators. ... Read full article
Speaking at an industry conference Thursday, Wells Fargo CEO Tim Sloan left open the possibility that employees intentionally falsified important regulatory documents. ... Read full article
Wells Fargo customers who didn't consent to having 3.5 million accounts created by bankers trying to hit sales quotas are finally getting what a judge called "rough justice." ... Read full article
The $1.9 trillion-asset bank is under pressure to provide investors more information about when it expects to resolve the numerous headaches that have arisen in the wake of its phony-accounts scandal. ... Read full article
The numbers are better but still disappointing for such a healthy economy, lamented executives from large U.S. banks. Some are scratching their heads, some are remaining upbeat about the second half of the year, and others are focusing on Plan B. ... Read full article
Comprehensive analysis of the banking industry's first big legislative victory since the crisis; lawsuits target banks with websites in violation of the Americans with Disabilities Act; what a homegrown app for millennials has to teach Wells Fargo; ... Read full article
Shari Van Cleave, head of Wells Fargo Digital Labs, says the bank is experimenting with artificial intelligence and augmented reality to create new ways to present data to customers. ... Read full article
While industry officials welcomed a bulletin from the Office of the Comptroller of the Currency encouraging banks to develop alternatives to payday loans, they are making no commitments to offer such products. ... Read full article
The bank found that mixing personal finance management with positive reinforcement allowed them to appeal to younger customers. ... Read full article
Lisa Frazier, an adviser to banks and startups, will succeed Steve Ellis, who is stepping down after more than three decades with the company. ... Read full article
CEO Tim Sloan said that the bank has "pulled back enough" on auto lending and is poised to grow the business again. ... Read full article
Bank of America on where its AI hopes (and worries) lay; Zelle founder Paul Finch announces his leave from the payments network; the one area where banks and fintechs want more regulation; and more from this week's most-read stories. ... Read full article
Employees reportedly unit doctored documents; payments company buys Swedish fintech firm just before it goes public. ... Read full article
Readers react to Wells Fargo’s CEO slamming the media, weigh in on regulatory relief, opine on gambling and payments and more. ... Read full article
News that Wells commercial banking employees improperly altered client documents will likely embolden the most vocal critics of CEO Tim Sloan, who they say can't seem to resolve Wells' lingering problems. ... Read full article
There's no reason that today's millennial-friendly microinvesting apps can't switch focus from spare change to real assets, industry executives warn. ... Read full article
The Fed and FDIC are at odds over how proposed changes to the supplemental leverage ratio would change megabanks’ capital levels. Here's why both estimates are right but misleading. ... Read full article
Artificial intelligence will reshape the job landscape at banks; people still want to open accounts at a branch; Mick Mulvaney stacks CFPB bench with political appointees; and more from this week's most-read stories. ... Read full article