Good old-fashioned commercial credit analysts are a dying breed, David Nicholson says. Community banks need them to stay competitive in C&I, but training courses have been cut back. So he’s on a mission to teach as many students as he can.
In addition to his highly publicized comments on trade and other political issues, the CEO of JPMorgan Chase used his annual letter to underscore the importance of job training for low-wage workers and call attention to an FDIC proposal that encourages banks to hire workers who have been convicted of minor crimes.
Strong policies against sexual harassment appear to be a factor in shielding banks from the public shamings that have occurred in other industries, but even they know they can’t get too complacent. Some are ditching old training sessions and trying new things like coaching witnesses on how to report demeaning behavior.
More than 70% of women mortgage professionals have experienced sexual harassment in the workplace, but these incidents go drastically underreported, according to a recent Mortgage Bankers Association survey.
The job descriptions of Bank of the West's branch employees are about to change substantially, so each of them is getting a 'passport' as a way to record the journey ahead.
The Detroit lender developed rotational training programs in auto finance, accounting and technology to help attract and keep promising employees, especially millennials, who had a tendency to bolt.
From better understanding consumer priorities to expertly managing career advancement, here's a look at key success strategies that female financial services executives shared at the Most Powerful Women in Banking LEAD Conference.
So-called branch experts may recommend aggressive sales techniques, but the most successful sales teams talk the least about the bank’s products and services.
