Before the coronavirus outbreak, financial institutions, wary of robberies, prevented customers from covering their faces. As branches reopen, public health concerns are forcing accommodations.
Acting Comptroller of the Currency Brian Brooks took the extraordinary step of wading into the debate over when it was appropriate to reopen businesses.
Armed heists are becoming less common, but the overall number of robbery attempts has ticked back up in recent years. The opioid epidemic is a likely reason, according to an industry expert.
Safety first, counseling and maybe massages later. For most banks, the goal after a robbery is to restore normalcy. But how they go about it varies, from requiring employees to return to the scene to enlisting colleagues who have had a similar experience to provide support.
