Professional development

The pandemic isn't over. Some credit union events are back anyway.

09/28/20

While most industry conferences have gone online, a handful of groups are moving ahead with on-site meetings with an understanding that COVID is likely to reduce attendance.

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The Best Credit Unions to Work For with assets over $1B

09/24/20

A look at what some of the nation's largest credit unions are doing to take care of those who take care of their members every day.

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Essential credit union employees in Mich. eligible for education perks

09/10/20

A new program will provide tuition-free schooling opportunities for those who stayed on the job during the state's lockdown earlier this year.

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Coronavirus stress tests strength of women’s network

05/11/20

In a still male-dominated industry, does the network help attract and keep more women at the firm? CEO Shirl Penney says yes and has the results to prove it.

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Sexual harassment widely experienced, but rarely reported in mortgage lending

01/29/18

More than 70% of women mortgage professionals have experienced sexual harassment in the workplace, but these incidents go drastically underreported, according to a recent Mortgage Bankers Association survey.

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Red alert: When customers know more about your products than you do

10/04/17

One of the missteps in banks’ attempts to build productive sales and service cultures is overemphasizing sales processes and tactics while underappreciating product knowledge.

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