Predictive analytics

AI becoming part of TD Bank’s DNA


The bank has been deploying artificial intelligence in every business line, conducting research to find out what consumers think about the technology, and holding a roundtable with experts to define "responsible" AI.


Throw your old data analytics out the window


Changes in consumer behavior patterns will force banks to reassess the information they use to attract customers.


Software firms MX, Personetics to meld clean data, AI-based analytics


The companies have teamed up on a product to help banks, especially small ones, give customers more accurate insights into their own financial health.


How some banks, fintechs are tackling the tech-talent shortage


Bank of America, MX and Carolina Fintech Hub are training refugees and nontechies to become developers while at the same time showing corporate citizenship.


Synchrony minds HR as it develops AI


The bank and card program provider is starting to use AI in many areas, but it's also trying to build paths forward for employees whose jobs will be affected.


TD still years away from full AI integration, CEO says


A year after buying the artificial intelligence fintech Layer 6, TD Bank is "rewiring how the organization has worked," Gregory Braca says.


‘A lot of people are going to get hurt’: Petrou on fintech risk


Policymakers need to update banking regulations to minimize the risks posed by technology companies entering financial services, a well-known policy analyst says in a new paper.


Can AI help banks thwart elder abuse?


Banks use anti-money-laundering and fraud systems to try to catch scams that prey on senior citizens. A few, including Wells Fargo, are working on artificial intelligence that could spot them even earlier.


Can crowdsourcing mitigate a dearth of data scientists for banks?


Data scientists from NASA, Google and hundreds of other places are working for financial firms in their spare time. Is this a good idea?


Advocates want CFPB's Kraninger to set limits on debt collectors


Two groups are asking the agency to restrict collectors to "one live conversation per week" with a borrower and up to three phone attempts per week.