The ranks of mutually owned banks are in decline. Survivors say sharper marketing, better access to capital and lower barriers to entry could stop the bleeding.
Former Inter-State Federal account holders believe they were shortchanged by the Missouri mutual's merger. A ruling in their favor could give depositors more power and could undermine what it means to be a mutual.
From SoFi to Venmo, fintech competitors are creating a customer experience that is so fast and easy community bankers like Julieann Thurlow cannot help but worry.
