Former Inter-State Federal account holders believe they were shortchanged by the Missouri mutual's merger. A ruling in their favor could give depositors more power and could undermine what it means to be a mutual.
Mariner Kemper, UMB's chief executive, said he struggled with the decision to sell Scout Investments to Raymond James. Selling made more sense than pumping more capital into the beleaguered business.
These execs say they are finding ways to reduce fixed costs in areas such as branching and personnel, offer appealing tech, yet provide in-person services when customers have concerns.