JPMorgan Chase

Short-circuited: Banks have few options to recoup costs of outages

03/02/18

The estimated costs of recent digital glitches at BB&T, TD and Wells Fargo are in the hundreds of millions of dollars, but contractual and economic realities make it hard for banks to sue vendors for the money or fall back on insurance policies.

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Not dead yet: Branches remain crucial to banks' growth plans

02/28/18

Sure, banks are closing more branches than they are opening, but many still view them as important channels for selling products, dispensing advice and gathering deposits. Here's a look at banks large and small that are opening branches (or, in Capital One's case, cafes) in new markets.

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JPMorgan Chase, CFSI announce fourth annual lab challenge

02/28/18

The goal of the competition is to increase diversity in the financial technology industry.

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JPMorgan joins B of A in quiet warning: Crypto could disrupt banks

02/28/18

JPMorgan Chase just weighed in again on virtual currencies — very discreetly.

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Fed chief vows regulation rollback; CFPB to consider compliance costs

02/28/18

Powell says he backs raising the SIFI threshold and easing capital requirements for big banks; Mulvaney says agency will weigh costs of compliance for lenders.

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Banks fall short in providing financial advice consumers want: Survey

02/26/18

One problem is that banks are shifting to online and mobile channels for delivering advice, which is inferior to in-person communications, according to a recent survey conducted by J.D. Power.

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Citi to compensate card customers; BB&T wrestles with technical glitches

02/26/18

Citi will refund $335 million to cardholders whose rates weren’t lowered; customers had trouble with BB&T’s online and phone services and ATMs.

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Gender pay gap numbers at JPM, and other banks, don't tell whole story

02/23/18

JPMorgan Chase said Friday that its female employees earn 99% of what male employees make globally, but women remain underrepresented at senior levels and it hinted the unadjusted numbers it will report soon in the U.K. will be less flattering.

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U.S. Bank teams up with fintech on digital auto lending

02/22/18

The bank will allow its customers to apply for car financing online and receive a decision within minutes.

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Are banks doing enough to protect Zelle users from fraud?

02/22/18

In Zelle’s national advertising campaign, the bank-run P-to-P network spotlights consumers paying a personal trainer, a babysitter and a neighbor. It sets an expectation that Zelle can be used like a credit card, and scammers have figured out how to exploit this trust.

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