The Georgia bank's operating costs rose in the fourth quarter, but executives sought to assure shareholders that investments will produce revenue growth in the long run.
As more consumers order in using such services as Uber Eats and Grubhub, restaurants are selling fewer desserts, drinks and other high-margin items, said CEO Rajinder Singh.
Paul Murphy took full responsibility for a recent spike in charge-offs at the Houston company. His challenge in 2020 is keeping credit issues in check.
The smooth and relatively short process should be encouraging to other big banks that are eyeing deals. But their window of opportunity may not last long.
