At American Banker’s Digital Banking conference in Austin, industry leaders grappled with philosophical questions about artificial intelligence and the rapidly evolving expectations of customers.
Julieann Thurlow, CEO of Reading Cooperative Bank, argues that tech-savvy lenders like Sofi can draw in low-risk borrowers with a fast, simple online process.
In opening offices in several German cities, Silicon Valley Bank is seeking out familiar kinds of high-tech customers in a new market. This is a venture any midsize bank could learn from.
Mick Mulvaney, the agency’s acting director, suggests U.S. startups — like their U.K. counterparts — may eventually be able to test products without fear of regulatory action.
Moody’s lead analyst Fadi Massih shares what he looks for when deciding how to rate banks, including traits that could help them withstand fintech competition.
Venu Krishnamurthy is joining the asset management giant at a time when it is reorganizing itself and tinkering with product offerings to ward off fintechs and other challengers.
