Fintech

Hard-won wisdom from AI's early adopters

10/01/18

Executives at Wells Fargo, BBVA Compass, ATB, and Banco Popular share some of the pain points they've encountered as they've implemented artificial intelligence, and how they overcame them.

[more]

Remaking the FDIC by ripping up the rules

10/01/18

Jelena McWilliams knows the value of the FDIC’s role in a way most other Americans do not. Now she's in charge as it grapples with difficult questions and sets out to reshape the industry.

[more]

Do you omnichannel? Some customers insist on it

10/01/18

Financial firms must follow customers from mobile devices to desktop and back without missing a beat.

[more]

Why there’s no need for the OCC’s fintech charter

10/01/18

Fintechs can get what they need from a traditional bank charter with the FDIC, as long as the agency is willing to play ball and step up its approach to innovation.

[more]

How HSBC's Diane Reyes is staying a step ahead of fintechs

09/30/18

Facial recognition technology and a person-to-person payments app are just two innovations that have sprung from a workplace that fosters creative thinking and welcomes ideas from across the organization.

[more]

Most Powerful Women in Banking, tellers reimagined, growing deposits: Top stories of the week

09/28/18

Our 16th annual Most Powerful Women in Banking rankings; why Regions did away with teller jobs; small banks lagging in deposit share; and more from this week's most-read stories.

[more]

Banks' long road to retail-ready voice assistants

09/27/18

An all-virtual future remains far off, as conversational programs still aren’t capturing the nuance of speech and chatbots have disappointed many customers.

[more]

Why this fintech pulled its FDIC charter application

09/27/18

Colin Walsh, Varo Money's CEO, learned a lot from his first stab at deposit insurance. Lesson one: Work with one regulator at a time.

[more]

Wall Street jobs in jeopardy; Marcus going international

09/27/18

Trading floor layoffs may be ahead as revenue declines; Goldman Sachs to expand its consumer bank to the U.K.,

[more]

U.S. Bank takes on fintechs with new online loans, card for small businesses

09/25/18

The bank seeks to answer the threat posed by disruptors with quick online loans and a card that rewards small businesses for more kinds of spending.

[more]