These execs say they are finding ways to reduce fixed costs in areas such as branching and personnel, offer appealing tech, yet provide in-person services when customers have concerns.
The Minneapolis company reported gains in lending and fee income, but merit-pay increases and compliance-related spending contributed to higher noninterest expenses.
The San Francisco private bank reported double-digit gains in originations and noninterest income that led to a nearly 30% increase in profits last quarter.
