The Cincinnati bank's profit-improvement plan is as detailed as it gets, but there is an argument to be made it is heavy on metrics and light on vision.
Joseph Evans will step down as CEO on June 1, though he will remain the company's chairman. Thomas Wiley, a longtime associate of Evans, is set to take the helm.
All six big card issuers reported higher chargeoffs in their credit card businesses, a sign that the post-crisis era of exceptionally strong credit performance has run its course.