Early Warning

P2P payments still have an adoption problem

04/03/18

Despite increased bank and investor activity around digital P2P payments, consumers haven't flocked to P2P in expected numbers.

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Are banks doing enough to protect Zelle users from fraud?

02/22/18

In Zelle’s national advertising campaign, the bank-run P-to-P network spotlights consumers paying a personal trainer, a babysitter and a neighbor. It sets an expectation that Zelle can be used like a credit card, and scammers have figured out how to exploit this trust.

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Zelle's next phase takes shape at BNY Mellon

02/07/18

The banks behind the Zelle network had more in mind than P-to-P payments between consumers, and BNY Mellon is beginning the network's evolution by targeting business payments market.

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Zelle sign-up issues expose risks of tying phone numbers to accounts

07/07/17

Many of Zelle's member banks chose to migrate clearXchange users to the relaunched service. It's a potential convenience, but if executed without end user awareness or consent it can irritate consumers.

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Have the Zelle banks finally found a winning formula?

06/12/17

The bank-owned person-to-person network formally went live Monday, enabling direct transfer of funds across 30 U.S. financial institutions. There are a lot of questions around whether it can compete with the current kings of P-to-P — Venmo and PayPal — but Zelle may not be aiming to take them head-on just yet.

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