Controversies over trainings that address white male privilege detract from the important role DEI initiatives play in helping the country move forward.
Cathy Bessant, Bank of America's chief operations officer and American Banker's Most Powerful Woman in Banking, has undertaken major initiatives outside her institution, including a focus on responsible AI.
At least 14 suits have been filed this year alone accusing banks of operating websites that violate the Americans with Disabilities Act. Some banks prefer settlements to investments in technological overhauls, but experts say that strategy could be costlier in the long run.
Financial institutions have spent time and money to try to make their branches and digital services more accessible, but Fifth Third and TD Bank are among employers working with the nonprofit Project SEARCH to meet an overlooked need: finding jobs for young people with autism and other cognitive challenges.
