Citigroup

Lessons from a mobile payments revolution

04/30/18

There is no disputing that China is ahead of the rest of the world in mobile payments. What insight does it offer U.S. bankers?

[more]

Gun issue is a lose-lose for banks (whatever their stance)

04/26/18

On one hand, banks could face regulatory pressure to restrict services to the firearms industry. But banks that take a strong stand also risk the wrath of GOP lawmakers opposed to such restrictions.

[more]

What's behind Citi's surge in mobile app users

04/26/18

Alice Milligan, its chief digital client experience officer, said the company dedicated itself to delivering what customers really want and that more features are on the way.

[more]

Watch out, Weather Channel: Mobile banking now 3rd most popular app

04/26/18

Banking apps now rank just after weather and social media in usage. Alice Milligan, chief customer and digital experience officer at Citi Global Cards, shares the results of the bank's survey of 2,000 Americans.

[more]

Citigroup's chairman says his successor may be CEO Corbat

04/24/18

Citigroup chairman Michael O'Neill said he's "agnostic" about keeping chairman and chief executive officer as separate roles and directors will consider Mike Corbat to be his successor.

[more]

Citi rethinks tech branches and Santander’s blockchain first

04/20/18

Citibank finds people need people (at least in a branch). Santander launches a new consumer app, which makes money transfers using blockchain technology. JPMorgan Chase can be an intimidating partner for fintech startups. Plus, Elizabeth Warren’s new mission.

[more]

Fed official resists taking sides in gun control-bank conflict

04/19/18

Randal Quarles found himself in the middle of an issue that typically doesn't fall under a bank regulator's purview.

[more]

Bankers welcome new capital proposals but want regulators to go further

04/13/18

During earnings calls, bankers welcomed the latest efforts by regulators to modify capital rules. JPMorgan Chase CFO Marianne Lake, meanwhile, called on policymakers to focus on overhauling the G-SIB surcharge.

[more]

Adjusting to new digital demands goes beyond technology

04/13/18

Banks should rethink even existing services, such as the branch experience, said top executives at the Oracle Industry Connect conference.

[more]

Citi meets revenue expectations, but work remains on efficiency

04/13/18

Revenue increased 2.8% to $18.9 billion thanks to gains in equities trading and other factors, but the bank still wants to improve its efficiency ratio, which could get harder as the year goes on.

[more]